14-Day withdrawal period | Cefaly

14-Day withdrawal period

You have a period of 14 calendar days from the day after the delivery date to cancel your purchase and return it at your own cost.

Only products returned in perfect condition and complete in their original packaging can be accepted.

Returns must be sent to: CEFALY Technology sprl, Rue Louis Plescia 34 - 4102 Seraing, Belgium.

CEFALY Technology will refund the amounts paid, excluding shipping costs, within 14 days from the day we are informed of the consumer's decision to withdraw. However the refund can be delayed until we receive the product or until you have provided a proof of shipment.

Withdrawal form

This provision applies only to online sales to consumers.